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Warranty Information


We offer 12 months warranty on all of our made-to-measure blinds.



What is covered?
• Original defects in materials or workmanship for as long as the original purchaser owns the product.
• For 12 months from the date of purchase, operating mechanisms, cords, internal mechanism components and fixing brackets.
• Manufacturer defects and shipping damage (reported within 14 calendar days).
• Repairs under this warranty will be made with like or similar parts.

What is not covered?
• Product failure due to any of the following:
    - Normal wear and tear,
    - Damage caused by abuse, accidents, alterations, misuse,
    - Damage from children, pets or insects,
    - Alteration of any kind,
    - Improper cleaning.

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• Slight color variation; natural variations in color, grain, or weave of organic materials.
• Slight warpage of wood blinds or shutters; excessive warpage caused by moisture or high humidity.
• Discoloration, fading, cracking, shrinking or stretching caused by long exposure to direct sunlight.
• Products that exceed size recommendations or are outside of product specifications.
• If product is taken down from the original place where it was installed and refitted.

Claim of Warranty
To obtain our warranty service, please email office@adamsblinds.co.uk. As proof of purchase, make sure you can provide the original invoice issued by us to you when order was placed. Please note that the purchaser of our products has 30 days from the date they received the product(s) to notify AdamsBlinds if they are missing slats, blinds, brackets or any other portion of their order. After this time frame, the order will be considered 100% delivered to the customer.

Shipping Costs
After a 1 year period, the customer is responsible for any shipping costs associated with warranty repair.

Product discontinuation
If a product replacement is needed for a discontinued product still under warranty, we will provide a substitute product that matches as closely as possible. In the event that there are multiple products in the same room, only the defective product will be repaired or replaced. Every effort will be made to match the original specifications.
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This warranty takes the place of all other stated warranties, whether written or oral. In no event shall we be liable for incidental or consequential damages that may result from any defect in product or breach of this warranty. We reserve the right to inspect any part or component prior to replacements. In order for repair or replacement to be made, an invoice verifying the original purchase date must be presented to us.
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After warranty expires, many products can still be repaired for a nominal fee.
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We reserve the right to change any of the terms and conditions, including but not limited to the above warranty terms, at any time in our sole discretion. If we decide to change, we will publish a new version on this page. Any such changes will be effective upon publishing the revisions.

Did you know?
Our blinds and shutters supply, measuring and fitting service is available in east London, including but not limited to:
E1 Head district: Aldgate, Liverpool Street, Whitechapel, Shoreditch, Spitalfields, Shadwell, Stepney, Mile End, Portsoken; E1W: Wapping, St Katharine Docks, Stepney, Shadwell, Whitechapel; E2 Bethnal Green: Bethnal Green, Haggerston, Hoxton, Shoreditch, Cambridge Heath, Globe Town; E3 Bow: Bow, Bow Common, Bromley-by-Bow, Old Ford, Mile End, Fish Island,Mill Meads, Stratford, South Hackney, West Ham; E4 Chingford: Chingford, Sewardstone, Highams Park, Upper Edmonton, Woodford Green; E5 Clapton: Leyton, Upper Clapton, Lower Clapton, Stoke Newington; E6 East Ham: East Ham, Beckton, Upton Park, Barking; E7 Forest Gate: Forest Gate, Leytonstone; E8 Hackney: Hackney Central, Dalston, London Fields, Stoke Newington, Cambridge Heath; E9 Homerton: Homerton, Hackney Wick, South Hackney, Hackney Marshes, Cambridge Heath; E10 Leyton: Leyton, Temple Mills, Hackney Marshes Upper Clapton, Walthamstow Marshes; E11 Leytonstone: Leytonstone, Wanstead, Aldersbrook, Snaresbrook, Cann Hall; E12 Manor Park: Manor Park, Little Ilford, Aldersbrook; E13 Plaistow: Plaistow, West Ham, Upton Park; E14 Poplar: Poplar, Limehouse, Canary Wharf, Millwall, Blackwall, Cubitt Town, South Bromley, North Greenwich, Leamouth; E15 Stratford: Stratford, West Ham, Maryland, Leyton, Leytonstone Temple Mills, Hackney Wick, Bow; E16 Victoria Docks and North Woolwich: Canning Town, Silvertown, Royal Docks, North Woolwich, Beckton; E17 Walthamstow: Walthamstow, Upper Walthamstow, Leyton; E18 Woodford and South Woodford: Woodford, South Woodford; E20 Olympic Park: Olympic Park, Homerton, Leyton, Bow; E77; and E98.


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We supply top designers fabrics and components:

Louvolite blinds     Decora blinds     Fabric Box Blinds     Arena blinds     Silent Gliss blinds    
 
Somfy motorised blinds     Sunwood wooden blinds     Ra-Irwin blinds    
 

Timberlux blinds     Eclipse blinds     Santa Fe shutters     Luxaflex Blinds
 

Velux blinds     fakro blinds     rooflite blinds     keylite blinds     dakstra blinds     luctis blinds    
 
roto blinds     dakea blinds     optilight blinds     skye blinds
CERTIFICATES
 
CHILD SAFETY
All our product are supplied with
child safety devices to comply
BS EN 13120:2009 +A1:2014
internal blind product standard.
 
AdamsBlinds™ London
Kemp House
152 - 160 City Road
London, EC1V 2NX, UK
 
BBSA Affiliation
"Adam's Blinds / AdamsBlinds™ -
- Bexmon Ltd) is a BBSA 'The British
Blind and Shutter Association'
affiliate." BBSA Affiliate no.: 1071
 
AdamsBlinds™
is the trading name of Bexmon Ltd
 
Bexmon Limited
Registered number: 7703609
VAT Registration No. GB 117 844210
 
Registered company address
292 Wake Green Road
Birmingham, B13 9QP, UK
 


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