Guarantees & warranty support
Guarantees & warranty support
Our guarantees explain the cover AdamsBlinds provides alongside your statutory rights. Any additional manufacturer warranty depends on the product and its conditions.
The applicable cover is confirmed for the product and quotation. A statement in a brochure should not be read as a blanket lifetime guarantee from AdamsBlinds.
Discuss your requirements
Our installation and workmanship guarantee
Our workmanship guarantee runs for six months from completion of fitting. If you think there is an issue with our installation, contact us promptly with the order reference and photographs so we can assess it.
Products, motors and electrical components
Products we supply have a twelve-month guarantee, starting from delivery for supply-only orders or completion of fitting for supplied-and-fitted orders. Motors and electrical components have twelve months’ cover or the applicable manufacturer warranty.
Where a particular product has additional manufacturer cover, its duration, exclusions and any installation, maintenance or registration requirements are confirmed with the quotation and relevant documentation.
How to ask for help
Email info@adamsblinds.co.uk with your order reference, the affected product and a description of the problem. Avoid dismantling the system or arranging changes before we have had an opportunity to assess it.
Voluntary guarantees do not replace or shorten statutory consumer rights. Additional aftercare outside applicable cover may be chargeable, with the cost agreed beforehand. Remedies you are legally entitled to receive free of charge remain free of charge.
Let’s work through the details
Get a quote.
Plan your project.
Share the products you have in mind, or tell us what the space needs to do. We’ll help you establish the specification and the next step.
- Free initial estimates by email or WhatsApp
- UK-wide supply and installation enquiries
- Supply-only products and component orders
Monday–Friday, 9am–5pm
Online enquiries at any time.
We aim to reply within 24 hours. Appointment dates and any specialist installation requirements are confirmed by our team.
