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Guarantees & warranty support

Guarantees & warranty support

Our guarantees explain the cover AdamsBlinds provides alongside your statutory rights. Any additional manufacturer warranty depends on the product and its conditions.

The applicable cover is confirmed for the product and quotation. A statement in a brochure should not be read as a blanket lifetime guarantee from AdamsBlinds.

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Guarantees & warranty support

Our installation and workmanship guarantee

Our workmanship guarantee runs for six months from completion of fitting. If you think there is an issue with our installation, contact us promptly with the order reference and photographs so we can assess it.

Products, motors and electrical components

Products we supply have a twelve-month guarantee, starting from delivery for supply-only orders or completion of fitting for supplied-and-fitted orders. Motors and electrical components have twelve months’ cover or the applicable manufacturer warranty.

Where a particular product has additional manufacturer cover, its duration, exclusions and any installation, maintenance or registration requirements are confirmed with the quotation and relevant documentation.

How to ask for help

Email info@adamsblinds.co.uk with your order reference, the affected product and a description of the problem. Avoid dismantling the system or arranging changes before we have had an opportunity to assess it.

Voluntary guarantees do not replace or shorten statutory consumer rights. Additional aftercare outside applicable cover may be chargeable, with the cost agreed beforehand. Remedies you are legally entitled to receive free of charge remain free of charge.

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