Frequently asked questions
Frequently asked questions
The details that help you plan an enquiry, compare products and understand the next step.
A few useful answers
Before you enquire
Can you supply and install anywhere in the UK?
We welcome supply and installation enquiries throughout the UK. We assess the products, postcode, access and project requirements before confirming availability, charges and timing. Specialist installation is confirmed individually.
Can I order components without a full blind or installation?
Yes. Send the part number, model and quantity, or clear photographs if the reference is unknown. Components are quoted separately and are not subject to the usual £500 fitted-project minimum.
Is an initial estimate free?
Yes. Initial estimates by email or WhatsApp are free. Approximate measurements, quantities and photographs help us prepare a useful response. The final price depends on the agreed specification and any necessary survey.
Is a survey always free?
Surveys are usually free. Where a charge applies, it is £150 including VAT, agreed before booking and paid before the visit. It is credited against a subsequent order. The service terms explain cancellation and refund arrangements.
Does a form submission book an appointment?
No. It sends a request to our team. We discuss the project, explain any survey charge and offer suitable dates before an appointment is confirmed.
What information is useful for a commercial quotation?
Provide the site postcode, model references or room requirements, quantities and any approximate dimensions. Include your preferred operation, fabric requirements, access restrictions and programme. You can email a PDF schedule or drawings to info@adamsblinds.co.uk.
Can you advise on colour and fabric?
Yes. We can discuss the fabric properties and suitable choices for the proposed system. Ask about physical sample availability before selecting a final colour; screens and lighting can change the appearance of a material.
Will blackout fabric make the whole room completely dark?
Blackout fabric addresses light through the material. Light can still enter around an ordinary blind. A compatible cassette and side-channel system may provide tighter light control, subject to the opening and installation.
Do all anti-ligature products include installation and testing?
No. Specialist installation availability and its scope are confirmed for each enquiry before quotation. The required training, fixing, commissioning and inspection arrangements must be established for the chosen system.
Can I use a brochure as the final order specification?
Use the brochure to understand the options, then check the written quotation. A document may cover several versions, sizes or accessories. The quotation identifies the actual configuration, quantities, service and applicable warranty.
What guarantees apply?
AdamsBlinds provides a six-month workmanship guarantee and twelve-month product guarantee. Motors and electrical components have twelve months or the applicable manufacturer warranty. Additional manufacturer cover is confirmed by product and quotation. Statutory rights are unaffected.
How long will the order take?
We confirm the expected lead time for the products and configuration in your quotation. Material availability, specialist options, manufacturing and installation requirements can affect the programme. Dates are estimates until agreed for your order.
Do you repair products supplied by another company?
We assess repairs to products supplied by AdamsBlinds. We do not offer repair visits for other companies’ products. A supply-only enquiry for an identifiable compatible component is a separate request.
Can I visit the registered office?
No. The registered office is an administrative address, not a showroom. Contact us to discuss the project and any suitable appointment arrangements.
Let’s work through the details
Get a quote.
Plan your project.
Share the products you have in mind, or tell us what the space needs to do. We’ll help you establish the specification and the next step.
- Free initial estimates by email or WhatsApp
- UK-wide supply and installation enquiries
- Supply-only products and component orders
Monday–Friday, 9am–5pm
Online enquiries at any time.
We aim to reply within 24 hours. Appointment dates and any specialist installation requirements are confirmed by our team.
