Frequently asked questions
Frequently asked questions
Answers to the questions that come up when choosing a system or preparing an enquiry.
A few useful answers
Before you enquire
Can I get an estimate before arranging a survey?
Yes. Initial email or WhatsApp estimates are free. Include approximate sizes, quantity, photographs and the site postcode. Final specification and price are confirmed for the actual order.
Can I order samples from this website?
You can select up to twelve fabric samples and send the shortlist with your enquiry. We confirm availability, sample format, any charge and delivery arrangements before organising them. Selecting a sample does not place an order.
Are the fabrics interchangeable between systems?
No. The compatible range depends on the frame and operating arrangement. CelloTex, Cellect, LITE and Mini materials must be checked against the exact model. Use the compatibility notes and ask if combining systems.
Why are Mini colours confirmed on enquiry?
The current Mini colour selection needs to be confirmed for the order. We do not show another system’s swatches as if they were Mini colours. Ask us for the available blackout or light-filtering options.
Does blackout fabric guarantee a completely dark room?
No. It describes light passing through the material. The frame, channels, joints and perimeter installation determine light at the edges. Tell us the required result so the complete arrangement can be assessed.
Are G1 Split Stack and SkyLite Dual Fabric the same?
No. G1 Split Stack moves two opposing fabric stacks together. SkyLite Dual Fabric uses two independently drawn materials in a suitable Type B configuration. Choose around the way you want to use the blind.
Can I have supply only?
Yes. We welcome UK-wide supply-only enquiries as well as complete fitting projects. Dimensions, compatibility, availability and delivery are confirmed before accepting the order.
Is there a minimum order?
The usual minimum for a full supply-and-installation project is £500, with exceptions considered. It does not apply to component orders. Any packing, quantity or delivery conditions are stated in the quotation.
Is an on-site survey free?
Surveys are usually free. If charged, £150 including VAT is agreed before booking, paid before the visit and credited against a subsequent order. Service terms explain the applicable cancellation and refund arrangements.
Does the form book a fitting date?
No. It sends an enquiry or appointment request to AdamsBlinds. The team reviews the job and offers suitable dates. A requested visit is not a confirmed appointment.
What guarantees apply?
Six months for workmanship and installation; twelve months for products. Motors and electrical components have twelve months or the applicable manufacturer warranty. Additional cover is confirmed per product and quotation. Statutory rights are unaffected.
Can I visit the registered office?
No. The registered office is an administrative address only. Contact us about product advice, samples or an appropriate site appointment.
Let’s work through the details
Get a quote.
Plan your project.
Share the products you have in mind, or tell us what the space needs to do. We’ll help you establish the specification and the next step.
- Free initial estimates by email or WhatsApp
- UK-wide supply and installation enquiries
- Supply-only products and component orders
Monday–Friday, 9am–5pm
Online enquiries at any time.
We aim to reply within 24 hours. Appointment dates and any specialist installation requirements are confirmed by our team.